We experienced the pain of failed COD deliveries and unanswered emails firsthand. So we built the solution we wished existed.
Email open rates hover around 20%. SMS feels intrusive. But WhatsApp? People open 98% of WhatsApp messages within minutes. We believe every Shopify merchant — from a one-person business in Lahore to a scaling brand in Dubai — deserves access to this channel.
Whatpilot was born from a simple frustration: too many COD orders were failing, too many carts were abandoned, and customers were left in the dark about their orders. We built the automations that fix these problems — without requiring any technical knowledge.
Today, 2,500+ merchants across Pakistan, UAE, Saudi Arabia, Egypt, and beyond trust Whatpilot to handle their customer communication. We're just getting started.
Every feature we build starts with one question: does this help merchants make more money or save more time? No bloat, no complexity — just value.
Your customer data and messages are yours. We use WhatsApp's native E2E encryption. We never sell data, never train AI on your messages.
Setup in 5 minutes. No developers, no complex configuration. If it's hard to use, we haven't finished building it yet.
Most tools are built for Western markets. We're built for South Asia and the Middle East — where COD is king and WhatsApp is the primary communication channel.
We respond to support requests within hours — not days. Our team is in the same timezone as most of our merchants.
We ship new features every week based on merchant feedback. Your suggestions shape the roadmap. We build what you actually need.
A small, focused team obsessed with helping merchants succeed.
Founder & CEO
Shopify merchant turned developer. Built Whatpilot after losing too many COD deliveries. 10+ years in e-commerce.
Head of Engineering
Backend engineer with deep expertise in WhatsApp protocols and distributed systems. Previously at a Fortune 500 tech company.
Head of Customer Success
Former Shopify merchant with 3 successful stores. Knows exactly what merchants need and makes sure they get it.
2,500+ merchants can't be wrong. Start your free trial today.